SERVICES
Live Agent Voice Customer Service
Old school is the new cutting edge and our premium service includes domestic customer service professionals specifically trained to the requirements of your business or your campaign. They answer the phone quickly, they handle all of the callers needs, they’re polite, they’re efficient and they are well trained to make sure your bottom line is priority number one.
E-Mail Support
Whether you want to display a support link on your website, your product, your advertising medium, your fleet of vehicles or anywhere else you can imagine – CallCenter.com has your back. Our email support agents will respond with whatever level of urgency your business demands – from five minutes to one hour to one day – CallCenter.com is uniquely positioned to provide the level of service you need to achieve your business goals.
Chat Support
Old school is the new cutting edge and our premium service includes domestic customer service professionals specifically trained to the requirements of your business or your campaign. They answer the phone quickly, they handle all of the callers needs, they’re polite, they’re efficient and they are well trained to make sure your bottom line is priority number one.
Text & SMS Assistance
Our technology incorporates the latest advancements in SMS/text capabilities to provide superior service to customers. Our agents can send follow up messages, directions, contact information, RMA numbers – the sky is the limit – right to your customer’s mobile device. This helps your bottom line and gives your customers a value added service they will love. Study after study shows that they prefer to have information such as this right at their fingertips and available for easy reference.
Reporting
Tools
Contact centers run on numbers. They are the most reliable barometer of what is happening with your customers and stakeholders and they are your best friend when it comes time to make tough decisions. At CallCenter.com, you get to decide what level of reporting you need and what format you need it in.
Project
Management
Maybe you’re an expert in the dynamics of contact center science or maybe you’re brand new at this need all the help you can get. In either case, CallCenter.com’s crack team of support professionals can provide any level of project management your business or campaign requires. From script generation to marketing strategy, our team is well-positioned to ensure your contact center is the strongest link in your supply chain.
Individualized Packages
We can create a successful campaign or customer response strategy for any type of business or service.
Customer Verification
Have you ever called your customers who have purchased your products or services to verify the shipping and billing information and enthusiastically welcome them to your brand? We can do that too.
Customer Support
We have the experience you need to maintain a solid reputation with the BBB, other consumer reporting agencies and social media outlets.
Amazon Marketing Experts
All of our Amazon Experts have extensive experience in Amazon PPC Campaigns, Keyword & Search Term research, Sponsored Brands & Display Ads, Product Launches, Video Campaign Advertising & more!
362
SUPPORTED CLIENTS
70
% INCREASE IN REVENUE
97,627,345
AWESOME CALLS TAKEN
We're here to answer your customers.
SO YOU CAN DO MORE OF WHAT YOU LOVE.
It’s not enough to just have a great product. Over 60% of customer’s will do business with your company again if they feel like they’ve had a good customer experience. Let us be the difference for your brand!
AsKhad Communications CEO & Founder, Asad, congratulates Customer Service Special Agent, Bob Gelschus, on a near-perfect attendance record. Bob won a flat-screen television for his unparalleled reliability.